Privacy Policy

Welcome to NOFS Store DE. Protecting your personal data matters to us, and we want you to feel confident every time you shop with us. This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and the rights you have under the General Data Protection Regulation (GDPR).

1. Data Controller

The company responsible for processing your personal data is NOFS Store DE. If you have any questions about this policy, you can reach us by email at [email protected].

2. What Data We Collect

When you browse our website or place an order, we may collect the following information:

  • First and last name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (handled through secure payment providers)
  • Order information (for example t-shirts, hoodies, trousers, and shorts)
  • IP address and technical usage data

3. Why We Process Your Data

We only use your personal data for clear, legitimate purposes:

  • Processing and shipping your order
  • Customer service and communication
  • Handling payments securely
  • Fraud prevention and account security
  • Improving our website and product range
  • Meeting our legal obligations

4. Payment Processing

All payments are handled through trusted third-party providers. We never store your full credit card or payment details on our servers. In addition to this policy, the privacy terms of the relevant payment provider also apply to your transaction.

5. Shipping and Delivery

We ship worldwide, so wherever you are, our streetwear can reach you. You can choose from two delivery options at checkout:

  • 7–8 working days: €29
  • Up to 21 working days: €19

To deliver your order, we share the details needed for shipping (name, address, and phone number) with the relevant courier or shipping company. For more on timelines and tracking, see our Order Tracking page.

6. Cookies

Our website uses cookies to improve your browsing experience and to provide certain features. The cookies we use fall into three groups:

  • Technically necessary cookies
  • Analytics and statistics cookies
  • Marketing and advertising cookies (where enabled)

You can disable cookies at any time through your browser settings, though some features of the site may not work as intended without them.

7. Analytics Tools

We may use tools such as Google Analytics or similar services to understand how our website is used and to improve it over time. Wherever technically possible, this data is anonymised or pseudonymised so that it cannot be traced back to you directly.

8. Newsletter and Advertising

If you subscribe to our newsletter or agree to receive promotional emails, we use your email address only for our own marketing purposes. You can withdraw your consent at any time by clicking the unsubscribe link in any email, or by contacting us at [email protected].

9. How Long We Keep Your Data

We keep personal data only for as long as it is needed for the purposes described above, or for as long as legal retention periods require. Order and invoice records are stored in line with statutory requirements.

10. Your Rights Under GDPR

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Have inaccurate data corrected
  • Request deletion of your data
  • Restrict how your data is processed
  • Data portability
  • Object to certain types of processing
  • Withdraw any consent you have given

To exercise any of these rights, simply contact us at [email protected].

11. Data Security

We use appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, and disclosure. Our website runs on an encrypted SSL/HTTPS connection, so the information you share with us stays private in transit.

12. Sharing With Third Parties

We only share your personal data when:

  • it is necessary to fulfil your order or contract,
  • we are legally required to do so, or
  • you have given us your explicit consent.

We do not sell your personal data to third parties.

13. International Data Transfers

Because we ship worldwide, in some cases your data may be transferred to countries outside the European Union. Whenever this happens, we make sure appropriate safeguards are in place in line with GDPR requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or in our services. The most current version will always be available on our website, so we encourage you to check back occasionally.

15. Contact Us

If you have any questions about data protection or how we handle your personal information, we are happy to help. Reach out to us at [email protected], or visit our Contact page. You can also review our Refund & Returns policy or browse the full shop any time.